Privacy Policy
Last updated: November 09, 2024

Welcome to Cityfresh! This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when using our services for purchasing vegetables and groceries online. By accessing and using our services, you consent to the policies outlined below.

Interpretation and Definitions

Interpretation

Terms with capitalized initials hold specific meanings as defined here and will apply consistently throughout this policy.

Definitions

  • Account: A unique profile created to access our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with us.
  • Company: Refers to Cityfresh (“We,” “Us,” or “Our”).
  • Cookies: Small data files stored on your device to help improve your experience.
  • Country: Refers to Maharashtra, India.
  • Device: Any digital equipment that accesses our Service, like a computer, smartphone, or tablet.
  • Personal Data: Information that identifies or could identify an individual.
  • Service: The Cityfresh website.
  • Service Provider: Third-party companies or individuals processing data on our behalf.
  • Usage Data: Information collected automatically, such as the duration of website visits.
  • Website: Refers to Cityfresh, accessible at https://cityfresh.in/.
  • You: The individual or legal entity accessing our Service.

Data Collection and Use

Types of Data Collected

Personal Data:
When using our Service, we may request information such as:

  • Email address
  • Full name
  • Phone number
  • Delivery address details (including ZIP/postal code)

Usage Data:
We may collect usage data, including IP address, browser type, visit duration, and pages viewed.

Information from Social Media Accounts:
If you sign in through social platforms like Google, Facebook, Instagram, or LinkedIn, we may access and store your profile data with your consent.

Tracking Technologies and Cookies

We utilize Cookies to gather and store certain information. Cookies can either be Persistent (remain on your device) or Session (deleted upon browser close). You may adjust your browser to refuse cookies, but certain features may be unavailable as a result.

Use of Your Personal Data

We use your data to:

  • Provide and maintain our services
  • Process orders and deliveries
  • Manage your account
  • Communicate updates, offers, and relevant information
  • Improve our services and perform analytics

Data Sharing

We may share your information with:

  • Service Providers for order processing and customer service
  • Affiliates to facilitate joint services
  • Business Transfers if we undergo mergers or acquisitions
  • Business Partners to offer promotions and related services
  • With Your Consent for any additional uses

Data Retention

We retain your Personal Data as long as necessary for our legitimate business needs and legal requirements. Usage Data may be retained longer for internal analytics.

Transfer and Security of Your Data

Your data is processed at our offices in India and may be transferred internationally with safeguards in place. Although we prioritize security, no online transmission is entirely secure.

Your Rights

You may access, update, or delete your Personal Data through your account or by contacting us. Certain legal obligations may require us to retain specific information.

Disclosure of Personal Data

We may disclose your data in compliance with legal requirements, protection of rights, or during business transactions like mergers.

Children’s Privacy

Our service is intended for individuals over 13. We do not knowingly collect data from children under this age without parental consent.

External Links

Our site may link to third-party websites, which operate independently and have their own privacy practices. We recommend reviewing these policies.

Changes to This Privacy Policy

We may update this policy periodically, with the effective date noted at the top. Major changes will be communicated via our Service.

Contact Us

If you have any questions about this policy, please reach out to us:

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